Privacy policy
The data controller is:
Lieblingskaffee GmbH
Krenar Goduni
Kartäuserstraße 60a
79102 Freiburg
Germany
Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data. Your data is processed in accordance with the GDPR and § 96 (3) TKG (German Telecommunications Act).
1. Access data and hosting
You can visit our website without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our offering in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests.
All access data is deleted no later than seven days after the end of your visit to the site.
Content Delivery Network
In order to reduce loading times, we use a content delivery network (CDN) for some of our services. This service delivers content, such as large media files, via regionally distributed servers belonging to external CDN service providers. Access data is therefore processed on the service providers' servers. Our service providers work for us within the scope of order processing. Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
2. Data processing for contract execution and contact
Data processing for contract execution
For the purpose of contract processing (including inquiries about and processing of any existing warranty and service disruption claims as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you voluntarily provide it to us in the context of your order. Mandatory fields are marked as such, as we require this data for contract processing and cannot ship the order without it. The data that is collected can be seen in the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
Data transfer for age verification purposes
If your order includes goods whose sale is subject to age restrictions, we use a reliable procedure involving a personal identity and age check to ensure that the customer has reached the required minimum age. For this purpose, we use the SCHUFA Identity Check on our website. This service is operated by SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany (hereinafter: SCHUFA). In order to ensure the required minimum age, individual personal data (e.g., name, address, and date of birth) is transmitted to SCHUFA Holding AG. A so-called identity check with Q-Bit is then carried out, which has been positively evaluated by the Commission for the Protection of Minors in the Media (KJM) for age verification. The transfer of data to SCHUFA serves, in accordance with Art. 6 (1) (f) GDPR, to protect our legitimate interests, which prevail in the context of a balancing of interests, in ensuring that our services comply with youth protection laws and in complying with the legal provisions on youth protection. No credit check is carried out in this regard.
Customer account
If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. You can delete your customer account at any time by sending a message to the contact option described in this privacy policy or by using the function provided for this purpose in your customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
Contact
Within the scope of customer communication, we collect personal data for the purpose of processing your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as we require this data to process your contact request. The data that is collected can be seen in the respective input forms. Once your request has been processed in full, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.
3. Data processing for the purpose of shipping
For the fulfillment of the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination. Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
4. Data processing for payment processing
We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.
Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data necessary for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Data processing for the purpose of fraud prevention and optimization of our payment processes
Where necessary, we provide our service providers with additional data which they use, together with the data necessary for processing the payment, as our processors for the purpose of fraud prevention and optimising our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Art. 6 (1) (f) GDPR, this serves to protect our legitimate interests in protecting ourselves against fraud and ensuring efficient payment management, which prevail in the context of a balancing of interests.
5. Advertising by email
Email newsletter with registration, newsletter tracking with separate consent
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to send you our email newsletter on a regular basis based on your consent in accordance with Art. 6 (1) (a) GDPR.
You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using the link provided for this purpose in the newsletter.
After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
If you have also given us your consent in accordance with Art. 6 (1) (a) GDPR to analyze our newsletters, we will also analyze your interaction with our newsletter by measuring, storing, and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”). For this evaluation, the emails sent contain single-pixel technologies (e.g., web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following “newsletter data” in particular the page from which the page was requested (so-called referrer URL), the date and time of the request, the description of the type of web browser used, the IP address of the requesting computer, the email address, the date and time of registration and confirmation, and the single-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID. You can unsubscribe from newsletter tracking at any time by sending a message to the contact option described or via a link provided for this purpose in the newsletter. The information is stored for as long as you are subscribed to the newsletter.
Newsletter dispatch
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom.
Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification has been obtained. Notwithstanding the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is issued, data transfers will continue to be based on the European Commission's standard data protection clauses. Our service providers are located and/or use servers in these countries: Australia. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.
6. Cookies and other technologies
General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). Protection of privacy on devices When you use our online services, we use technologies that are absolutely necessary to provide the expressly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require your consent in this respect.
For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given will remain in effect until you adjust or reset the respective settings on your device.
Any subsequent data processing by cookies and other technologies We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process your IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves the purpose of balancing interests and is in our legitimate interest in optimizing the presentation of our website in accordance with Art. 6 (1) (f) GDPR.
We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
Where applicable, we also use technologies that are not listed individually in this privacy policy. For more information about these technologies, including the respective legal basis for data processing, please visit the Usercentrics platform.
You can access this by clicking on the fingerprint button in the lower right or left corner of the page.
What types of cookies are used?
Cookie settings You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.
Complianz Shopify Privacy Policy
Provider and controller
iubenda s.r.l.
Via San Raffaele, 1 – 20121 Milan (Italy)
Milan Chamber of Commerce
EU VAT No. IT07347120961
UK VAT No. GB 370904694
11,948.04 EUR (fully paid up)
Managing Director: Andrea Giannangelo
Provider's email address: info@iubenda.com
Types of data collected
The personal data that this application processes, either independently or through third parties, includes: Trackers.
Full details on each type of personal data processed are provided in the relevant sections of this privacy policy or, where appropriate, through explanatory texts displayed prior to data collection.
Personal data may be provided voluntarily by the user or, in the case of usage data, collected automatically when using this application.
Unless otherwise specified, the provision of all data requested by this application is mandatory. If the user refuses to provide the data, this application may not be able to provide its services to the user. In cases where this application explicitly states that the provision of personal data is optional, users may choose not to provide such data without any consequences for the availability or functionality of the service.
Users who are unsure about which personal data is mandatory can contact the provider.
Any use of cookies—or other tracking tools—by this application or third-party service providers employed by this application is for the purpose of providing the service requested by the user and for all other purposes described in this document and in the cookie policy.
Users are responsible for any personal data of third parties obtained, published, or shared through this application.
Nature and location of data processing
Processing methods
The provider processes users' personal data in a proper manner and takes appropriate security measures to prevent unauthorized access and unauthorized disclosure, alteration, or destruction of data.
Data processing is carried out using computers or IT-based systems in accordance with organizational procedures and methods that are specifically tailored to the stated purposes. In addition to the controller, other persons may also operate this application and thus have access to the data, either internally (human resources, sales, marketing, legal department, system administrators) or externally—and in this case, if necessary, designated by the controller as a processor (such as technical service providers, delivery companies, hosting providers, IT companies, or communications agencies). An up-to-date list of these parties can be requested from the provider at any time.
Location
The data is processed at the provider's premises and in all other locations where the entities involved in data processing are located.
Depending on the location of the users, data transfers may involve the transfer of the user's data to a country other than their own. To learn more about the location of the processing of the transmitted data, users can consult the section with detailed information on the processing of personal data.
Storage period
Unless otherwise specified in this document, personal data will be processed and stored for as long as required for the purpose for which it was collected and may be stored for longer if required to comply with a legal obligation or based on the user's consent.
Purposes of processing
Personal data about the user is collected so that the provider can provide the service and furthermore fulfill its legal obligations, respond to enforcement requests, protect its rights and interests (or those of users or third parties), and detect malicious or fraudulent activities. In addition, data is collected for the following purposes: hosting and backend infrastructure and platform services and hosting.
Users can find more detailed information about these processing purposes and the personal data used for each purpose in the “Detailed information about the processing of personal data” section of this document.
These types of services are used to host data and files so that this application can be managed and used. Furthermore, these services may provide a ready-made infrastructure that handles specific functions or entire components for this application.
Some of the services listed below may or may not operate through geographically distributed servers, making it difficult to determine the actual location of personal data.
DigitalOcean (DigitalOcean Inc.)
DigitalOcean is a web hosting service provided by DigitalOcean Inc.
Personal data processed: various types of data, as described in the service's privacy policy.
Processing location: Netherlands – Privacy Policy.
Amazon Web Services (AWS) (Amazon Web Services, Inc.)
Amazon Web Services (AWS) is a web hosting and backend service provided by Amazon Web Services, Inc.
Personal data processed: various types of data, as described in the service's privacy policy.
Processing location: Germany – Privacy Policy.
The purpose of these services is to host and operate key components of the application for this application so that this application can be offered from a unified platform. Such platforms provide the provider with a whole range of tools – for example, analysis and commenting functions, user and database management, e-commerce and payment processing – which involve the processing of personal data.
Some of these services operate with geographically distributed servers, making it difficult to determine the location where personal data is stored.
Shopify (Shopify International Limited)
Shopify is a platform provided by Shopify International Limited that allows the provider to create, host, and operate an e-commerce website. This service may place trackers on the user's device. The most up-to-date and comprehensive information can be found in the official documentation of the service.
Personal data processed: Trackers.
Processing location: Ireland – Privacy Policy.
The Owner uses Complianz B.V.'s services for sending emails related to the plugin (e.g., product notifications) and to provide support requested by the User.
Personal Data processed
Data communicated while using the service
Usage Data
Legal basis
Contract
Service provided by
Complianz B.V. (Netherlands)
Cookie Policy
This application uses trackers. Further information can be found in the Cookie Policy.
Additional information for users in the European Union
This section applies to all users in the European Union under the General Data Protection Regulation (GDPR) and supersedes any other potentially conflicting or contradictory information in the Privacy Policy for these users. Further details on the categories of data processed, the purposes of processing, the categories of recipients of the personal data, if any, and further information on personal data can be found in the section “Detailed information on the processing of personal data” in this document.
Legal bases for processing
The provider may only process users' personal data if one of the following applies:
Users have given their consent for one or more specific purposes.
Data collection is necessary for the performance of a contract with the user and/or for pre-contractual measures arising therefrom.
The processing is necessary for compliance with a legal obligation to which the provider is subject.
the processing is necessary for compliance with a legal obligation to which the provider is subject;
the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider;
the processing is necessary for the purposes of the legitimate interests pursued by the provider or by a third party.
In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.
Further information on the storage period
Unless otherwise specified in this document, personal data will be processed and stored for as long as required for the purpose for which it was collected and may be stored for longer if required to fulfill a legal obligation or based on the user's consent.
Therefore, the following applies:
Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until this contract has been fulfilled in full.
Personal data collected to protect the legitimate interests of the provider will be stored for as long as necessary to fulfill these purposes. Users can obtain more detailed information about the legitimate interests of the provider in the relevant sections of this document or by contacting the provider.
In addition, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. Furthermore, the provider may be obliged to retain personal data for a longer period if this is necessary to fulfill a legal obligation or by order of a public authority.
Personal data will be deleted after the retention period has expired. Therefore, the right to information, the right to erasure, the right to rectification, and the right to data portability cannot be exercised after the retention period has expired.
The rights of users under the General Data Protection Regulation (GDPR)
Users may exercise certain rights in relation to their data processed by the provider.
To the extent permitted by law, users have the right to do the following in particular:
Withdraw consent at any time. If the user has previously consented to the processing of personal data, they may withdraw their consent at any time.
Object to the processing of their data. The user has the right to object to the processing of their data if the processing is based on a legal basis other than consent.
Receive information about their data. The user has the right to know whether the data is being processed by the provider, to receive information about individual aspects of the processing, and to receive a copy of the data.
Have it checked and corrected. The user has the right to check the accuracy of their data and request that it be updated or corrected.
Request restriction of the processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.
Request the deletion or other removal of personal data. Users have the right to request that the provider delete their data.
Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.
Submit a complaint. Users have the right to lodge a complaint with the competent supervisory authority.
Users also have the right to be informed about the legal basis for the transfer of data abroad or to an international organization governed by public international law or established by two or more countries, such as the UN, as well as about the security measures taken by the provider to protect their data.
Details on the right to object to processing
If personal data is processed in the public interest, in the exercise of a sovereign power conferred on the provider, or to safeguard the legitimate interests of the provider, the user may object to this processing by providing a justification related to their particular situation.
Users are informed that they may object to the processing of personal data for direct marketing purposes at any time, free of charge and without giving reasons. If the user objects to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the provider processes personal data for direct marketing purposes in the relevant sections of this document.
How rights can be exercised
All requests to exercise user rights can be addressed to the owner using the contact details provided in this document. These requests can be made free of charge and will be answered by the provider as soon as possible, at the latest within one month, and the information required by law will be provided to users. Any correction or deletion of personal data or restriction of processing will be communicated by the provider to all recipients to whom personal data has been disclosed, if any. Unless this proves impossible or involves disproportionate effort. The provider will inform the user about these recipients if the user requests it.
Additional information for users in Switzerland
This section applies to users in Switzerland and replaces any other information in the privacy policy that may differ or conflict with it.
Further details on the categories of data processed, the purposes of processing, the categories of recipients of personal data, if any, the retention period, and further information on personal data can be found in the section “Detailed information on the processing of personal data” in this document.
Users' rights under the Swiss Federal Act on Data Protection
Users may exercise certain rights in relation to their data within the scope of the legal provisions, including the following:
the right to access personal data;
the right to object to the processing of their personal data (which also allows users to request the restriction of the processing of personal data, the erasure or destruction of personal data, and the prohibition of the disclosure of certain personal data to third parties);
the right to receive their personal data and transmit it to another controller (data portability);
the right to request the rectification of inaccurate personal data.
How to exercise these rights
All requests to exercise user rights can be addressed to the owner using the contact details provided in this document. Such requests are free of charge and will be answered by the owner as soon as possible, providing users with the information required by law.
Additional information for users in Brazil
This section supplements and completes the information contained in the other sections of the privacy policy and is provided by this application or, where applicable, by its parent or subsidiary company and/or affiliated companies (collectively referred to as “we,” “us,” and “our” for the purposes of this section).
This section applies to all users residing in Brazil (users are hereinafter referred to as “you” and ‘your’) in accordance with the Brazilian data protection law “Lei Geral de Proteção de Dados” (“LGPD”), and for such users, it replaces all other provisions in the privacy policy that may differ or conflict with it.
Within this section of the document, the term “personal information” is used in accordance with the definition in the LGPD.
Legal basis for processing your personal information
We may only process your personal information if there is a legal basis for doing so. The legal bases for processing are as follows:
Your consent to the processing activities in question
The fulfillment of a legal or regulatory obligation to which we are subject
The performance of public law tasks arising from a law, regulation, contract, agreement, or similar legal text
Studies by research institutes, preferably based on anonymized personal information
the performance of a contract and pre-contractual measures, provided that you are a party to the contract
the exercise of our rights in judicial, administrative, and arbitration proceedings
the protection of your physical safety or that of a third party
health protection in procedures carried out by healthcare professionals or institutions
our legitimate interests, provided that your fundamental rights and freedoms do not prevail, and
the protection of claims.
For more information about the legal bases, you can contact us at any time using the contact details provided in this document.
Categories of personal information processed
You can find out which categories of personal data are processed in the section “Detailed information about the processing of personal data” in this document.
Why we process personal information
You can find out why we process personal information in the sections “Detailed information about the processing of personal data” and “Purposes of processing” in this document.
Your data protection rights under Brazilian law, how to make a request, and how we respond to it
Your data protection rights under Brazilian law
You have the right to:
Obtain information about whether your personal information is being processed;
Access your personal information;
Have incomplete, inaccurate, or outdated personal information corrected;
Request the anonymization, blocking, or deletion of unnecessary or redundant personal information, as well as personal information that is not processed in accordance with the LGPD;
To obtain information about third parties with whom we share your personal information;
upon your express request and while preserving our corporate and trade secrets, to transfer personal information (with the exception of anonymized information) to another service or product provider;
to request the deletion of your personal information if the processing was based on your consent, unless at least one of the exceptions under Art. 16 LGPD applies;
to withdraw your consent at any time;
to file a complaint regarding your personal information with the ANPD (the Federal Data Protection Authority) or a consumer protection agency;
object to the processing of personal information, unless it is lawful;
receive understandable and appropriate information about the criteria and procedures used in automated decision-making; and
request a review of a decision that was made solely on the basis of the automated processing of your personal information and that affects your legitimate interests. This applies to decisions about your personal or professional profile, your consumer profile or your creditworthiness, as well as characteristics of your personality.
You will not be discriminated against or suffer any other disadvantages as a result of exercising your rights.
How to submit your request
You can submit your express request to exercise your rights at any time and free of charge using the contact details in this document or via our legal representative.
How we respond to your request
We will endeavor to process your request promptly.
If we are unable to do so, we will inform you of the factual or legal reasons why we cannot respond to your request or cannot respond immediately. If we do not process your personal information, we will, if we are able to do so, refer you to the natural or legal person to whom you should submit your request.
If you submit a request for access to personal information or confirmation of the processing of personal information, please specify whether you would like your personal information to be provided electronically or in paper form.
You must also inform us whether you would like us to respond to your request immediately—in which case we will respond in a simplified form—or whether you require full disclosure.
In the latter case, we will respond to you within 15 days of your request and, subject to our corporate and trade secrets, provide you with complete information about the origin of your personal information, confirmation of whether records exist, and the processing criteria and purposes.
If you submit a request for correction, deletion, anonymization, or blocking of personal information, we will ensure that your request is forwarded immediately to those entities with whom we have shared your personal information so that they can fulfill your request, unless such forwarding proves impossible or involves unreasonable effort on our part.
Lawful transfer of personal information outside Brazil
We may transfer your personal information outside Brazil in the following cases:
The transfer is necessary for international cooperation between public security, investigative, or law enforcement authorities, in accordance with the lawful procedures under international law.
The transfer is necessary to protect your life, physical safety, or the life or physical safety of third parties.
The transfer has been approved by the ANPD.
The transfer results from an obligation under an international cooperation agreement.
The transfer is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the provider.
The transfer is necessary for compliance with a legal or regulatory obligation, for the performance of a contract or for pre-contractual measures in connection with a contract, or for the regular exercise of rights in judicial, administrative, or arbitration proceedings.
Further information about the collection and processing of data
Legal measures
The user's personal data may be processed by the provider for the purposes of enforcing the law within or in preparation for legal proceedings resulting from the improper use of this application or the associated services.
The user acknowledges that the provider may be required by the authorities to disclose personal data.
Further information about the user's personal data
In addition to the information provided in this privacy policy, this application may provide the user with further contextual information relating to specific services or to the collection and processing of personal data upon request.
System logs and maintenance
This application and third-party services may collect files that record interactions with this application (system logs) or use other personal data (e.g., IP address) for operational and maintenance purposes.
Information not included in this privacy policy
Further information about the collection or processing of personal data may be requested from the provider at any time using the contact details provided.
Information not contained in this privacy policy
Further information about the collection or processing of personal data can be requested from the provider at any time using the contact details provided.
Changes to this privacy policy
The provider reserves the right to make changes to this privacy policy at any time by informing users on this page and, if applicable, via this application and/or—as far as technically and legally possible—by sending a message to the contact details available to the provider. Users are therefore advised to visit this page regularly and, in particular, to check the date of the last change indicated at the bottom of the page.
If changes affect data use based on the user's consent, the provider will obtain new consent if necessary.
Information on third-country transfers (data transfers to third countries)
We use technologies from service providers on our website whose headquarters and/or server locations may be in third countries outside the EU or the EEA. If there is no adequacy decision by the EU Commission for this country, an adequate level of data protection must be ensured by means of other suitable safeguards. Suitable safeguards in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (Binding Corporate Rules) are possible in principle, but require prior review by the contracting parties to ensure that an adequate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures in this regard.
We have agreed on the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree on additional guarantees to ensure that adequate data protection is guaranteed in third countries without an adequacy decision. Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In such cases, we ask for your consent, if necessary, within the framework of cookie consent, in accordance with Art. 49 (1) (a) GDPR, to transfer your personal data to a third country. In particular, there is a risk that local authorities in the third country may not have sufficiently restricted access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this, and/or that you may not have sufficient legal remedies available to prevent this and/or take action against such access.
The following countries in particular are currently among the third countries without an adequacy decision by the EU Commission (examples): China Russia Taiwan You can find out which third countries we transfer data to in the privacy policy for the respective tool used and/or the consent management service/Consent Manager Platform (CMP) used by us.
7. Use of cookies and other technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Once the purpose has ceased to apply and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revocation can be found in the section “Cookies and other technologies.” Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
Use of Google services
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy. Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on an agreement on order processing by Google.
For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for “Google products and services.” This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data sharing with Google within the scope of these data sharing settings is based on an additional agreement between the responsible parties. We have no influence on the subsequent data processing by Google.
For the purpose of optimizing the marketing of our website, we use the so-called user ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online platforms and thus analyze your user behavior across devices and sessions.
For web analysis, the extension function of Google Analytics Google Signals enables so-called “cross-device tracking.” If your Internet-enabled devices are linked to your Google account and you have activated the “personalized advertising” setting in your Google account, Google can generate reports on your usage behavior (in particular, cross-device user numbers), even if you change your device. We do not process any personal data in this regard; we only receive statistics generated on the basis of Google Signals.
For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognize your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.
Google AdSense
Our website markets space for third-party advertisements via Google AdSense. These advertisements are displayed to you in various places on this website. The DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and automatically assigning a pseudonymous user ID, which is used to determine interests based on visits to this and other websites.
Google Ads
For advertising purposes in Google search results and on third-party websites, the so-called Google remarketing cookie is set when you visit our website. This automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited. Any further data processing only takes place if you have activated the “personalized advertising” setting in your Google account. In this case, if you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.
For website analysis and event tracking, we use Google Ads conversion tracking to measure your subsequent usage behavior if you have accessed our website via a Google Ads advertisement. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms.
Google Maps
For the visual representation of geographical information, Google Maps collects data about your use of the Maps functions, in particular your IP address and location data, which is transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.
Google reCAPTCHA
For the purpose of protecting against misuse of our web forms and spam from automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and analyzes your use of our website using JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. Personal data from the input fields of the respective form is not read or stored.
Google Tag Manager
Google Tag Manager enables us to manage various codes and services on our website. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). Data processing is based on an agreement with Google regarding order processing. The use of Google Tag Manager allows various services/technologies to be integrated. If you do not want individual tracking services to be used and have therefore deactivated them, the deactivation will remain in place for all affected tracking tags that are integrated via Google Tag Manager.
YouTube video plugin
To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google, and then processed by Google only when you play a video.
Use of Facebook services
Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies described below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which usage profiles are created using pseudonyms.
As part of what is known as extended data matching, information that can be used to identify individuals (e.g., names, email addresses, and phone numbers) is also collected and stored in hashed form for matching purposes.
When you visit our website, Facebook Pixel automatically sets a cookie that uses a pseudonymous cookie ID to recognize your browser when you visit other websites. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising. The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Further information about data processing by Facebook can be found in the privacy policy of Facebook (by Meta). Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification has been granted.
Notwithstanding the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is issued, data transfers will continue to be based on the European Commission's standard data protection clauses. Our service providers are based in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.
Facebook Analytics
As part of Facebook Business Tools, statistics on visitor activity on our website are compiled from the data collected by Facebook Pixel about your use of our website. Data processing is based on an agreement on order processing by Facebook (by Meta). Your analysis serves to optimize the presentation and marketing of our website.
Facebook Ads (Ads Manager)
We use Facebook Ads to advertise this website on Facebook (by Meta) and other platforms. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of ads for individual users. Unless otherwise specified for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transfer to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.
Based on the statistics generated by Facebook Pixel about visitor activity on our website, we use Facebook Custom Audience to run group-based advertising on Facebook (by Meta) by determining the characteristics of the respective target group.
As part of the extended data matching process (see above) used to determine the respective target group, Facebook (by Meta) acts as our processor.
Based on the pseudonymous cookie ID set by Facebook Pixel and the data collected about your usage behavior on our website, we use Facebook Pixel Remarketing to deliver personalized advertising.
We use Facebook Pixel Conversions to measure your subsequent usage behavior for web analysis and event tracking if you have accessed our website via an advertisement from Facebook Ads. Data processing is based on an agreement on order processing by Facebook (by Meta).
Loyalty points with BLOY Loyalty
If you open a customer account in our online shop (see Section 1 - Privacy Policy), you have the opportunity to collect loyalty points. This service is provided via the external app “BLOY Loyalty Program & Rewards” from the provider BSS Commerce. The legal basis for data processing is Art. 6 (1) (b) EU GDPR. According to this, data processing is necessary for the conclusion or fulfillment of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the request of the data subject.
Your data is therefore processed for the purpose of fulfilling contractual obligations, in particular the allocation of loyalty points to your loyalty points account, as well as their management and redemption. If you purchase goods from us using your loyalty points, the purchase data (purchase item, purchase quantity, purchase price, date of purchase contract, customer number) will be noted in your bonus account. This is done for the purpose of crediting, managing, and redeeming your loyalty points.
Disclosure to third parties
We use the external app BLOY Loyalty Program & Rewards from BSS Commerce (14-16-18-19F, Viwaseen Tower, 48 To Huu Str, Trung Van Ward, Nam Tu Liem Dist., Hanoi, Viet Nam) to manage loyalty points. As part of this, BSS Commerce has access to your personal data for the purpose of calculating loyalty points and redeeming the resulting and collected points. All information on data processing by BSS Commerce can be found here.
9. Social media
Social buttons from Facebook (by Meta), Instagram (by Meta), Pinterest
Our website uses social buttons from social networks. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when you visit our website. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can, for example, click on the Like or Share button.
Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube, Pinterest, LinkedIn
If you have given your consent to the respective social media operator in accordance with Art. 6 (1) (a) GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the above-mentioned social media, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that are likely to be of interest to you. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact details and your rights and settings options for protecting your privacy, please refer to the providers' privacy policies linked below. If you still need help in this regard, please contact us.
Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in connection with visits to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification has been obtained.
Notwithstanding the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the US is issued, data transfers will continue to be based on the European Commission's standard data protection clauses. Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.
Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA, and stored there. Data processing in connection with visits to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification has been obtained. Notwithstanding the previous paragraph, the following applies to personal data relating to Switzerland:
Until the Swiss adequacy decision for the US is issued, data transfers will continue to be based on the European Commission's standard data protection clauses. Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.
Pinterest is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA. No adequacy decision has been made by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, and stored there. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.
The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification has been obtained. Notwithstanding the previous paragraph, the following applies to personal data relating to Switzerland: Until the Swiss adequacy decision for the USA is issued, data transfers will continue to be based on the European Commission's standard data protection clauses.
10. Contact options and your rights
Your rights
As a data subject, you have the following rights: pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; pursuant to Art. 16 GDPR, the right to request the immediate correction of inaccurate or incomplete personal data stored by us; pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression and information; is necessary for compliance with a legal obligation; is necessary for reasons of public interest or for the establishment, exercise, or defense of legal claims; pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as you dispute the accuracy of the data; the processing is unlawful, but you oppose its erasure; we no longer need the data, but you need it to assert, exercise, or defend legal claims, or you have objected to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller; pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
Right to object Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In this case, we will not process your personal data for this purpose.
11. GoAffPro
We use GoAffPro to provide an affiliate program. The provider is GoAffPro.com, 16, Sector 20, Haryana, India. The provider processes meta/communication data (e.g., device information, IP addresses) in the EU. Details can be found at https://goaffpro.com/policies/compliance.
The use of GoAffPro enables us to use an affiliate program, i.e., to offer commissions or other benefits to users (referred to as “affiliates”) who refer to our offers and services. This referral is made by means of a link assigned to the respective affiliate or other methods (e.g., discount codes) that allow us to identify that the use of our services was based on the referral.
In order to be able to track whether the respective users have used our services based on the affiliate links used by the affiliates, it is necessary for us to know that the users have followed an affiliate link. The assignment of affiliate links to the respective business transactions or other use of our services serves solely for the purpose of commission settlement and is revoked as soon as it is no longer necessary for this purpose.
For the purposes of the aforementioned assignment of affiliate links, these can be extended by certain values that are part of the link or can be stored elsewhere, e.g., in a cookie. These values may include, in particular, the originating website (referrer), the time, an online identifier of the operator of the website on which the affiliate link was located, an online identifier of the respective offer, the type of link used, the type of offer, and an online identifier of the user. Further information can be found in the provider's privacy policy at https://goaffpro.com/privacyabrufbar.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. Revocation does not affect the lawfulness of processing prior to revocation.
Contact details
Lieblingskaffee GmbH
Krenar Goduni
Kartäuserstraße 60a
79102 Freiburg
Germany
Rösterei Schwarzwild
Tel.: +49 761 29 08 88 05
Fax: +49 761 29 08 88 06
Email: info@roesterei-schwarzwild.de